At Elephant Call, your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful connections.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.
Our commitment to privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that our decisions are taken with the utmost respect for your privacy.
Our commitment to transparency. Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies. We take the exact opposite approach: we’re doing our best to write our Privacy Policy and related documents in plain language. We actually want you to read our policies and understand our privacy practices!
Our commitment to security. We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
Welcome to Elephant Call's Privacy Policy.
Thank you for taking the time to read it.
We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies from January 1, 2022.
EFFECTIVE DATE: January 1, 2022
Please see our California Privacy Statement below to learn about California privacy rights.
If you live in the European Economic Area (“EEA”), the United Kingdom or Switzerland, the company responsible for your information under this Privacy Policy (the “data controller”) is:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
(Subject to change)
If you live in Japan, the company responsible for your information is:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
(Subject to change)
If you live outside the EEA, the United Kingdom, Switzerland and Japan, the company responsible for your information is:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
(Subject to change)
This Privacy Policy applies to websites, apps, events and other services we operate under the Elephant Call brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy. Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.
It goes without saying, we can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information about your use of our services such as access logs, as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile. If you want additional info, we go into more detail below.
You choose to give us certain information when using our services. This includes:
In addition to the information you may provide us directly, we receive information about you from others, including:
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels, SDKs) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them and how you can better control their use.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Elephant Call, do not currently respond to DNT signals.
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe, and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.
For information on how we process personal information through profiling and automated decision-making, please see our FAQ.
To process your information as described in this Privacy Policy, we rely on the following legal bases:
Since our goal is to help you make meaningful connections, the main sharing of members’ information is, of course, with other members. We also share some members’ information with service providers and partners who assist us in operating the services, with other Elephant Call companies for specified reasons as laid out below and, in some cases, legal authorities. Read on for more details about how your information is shared with others.
Sharing of information laid out in Section 6 involves cross-border data transfers to the United States of America and other jurisdictions that may have different laws about data processing. When we transfer personal information outside of the EEA, the United Kingdom, Switzerland or other countries which data protection laws have been deemed adequate by the European Commission or other competent governmental body, we use standard contract clauses (standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data) or other appropriate transfer mechanism.
We want you to be in control of your information, so we want to remind you of the following options and tools available to you:
We also want you to be aware of your privacy rights. Here are a few key points to remember:
For your protection and the protection of all of our members, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests, including if we are unable to authenticate you, if the request is unlawful or invalid, or if it may infringe on trade secrets or intellectual property or the privacy or other rights of someone else. If you wish to receive information relating to another member, such as a copy of any messages you received from them through our service, the other member will have to contact us to provide their written consent before the information is released. We may also ask them to provide proof of identity before we can answer the request.
Also, we may not be able to accommodate certain requests to object to or restrict the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth and thus cannot ensure that you are 18 years of age or older.
In certain countries, including in the European Economic Area and the United Kingdom, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. You can find information about your data protection regulator in the European Economic Area, and in the United Kingdom. The data protection authority you can lodge a complaint with may be that of your habitual residence, where you work or where an alleged infringement took place.
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 5) and as permitted by applicable law. If you decide to stop using our services, you can close your account and your profile will stop being visible to other members. Note that we will close your account automatically if you are inactive for a period of two years. After your account is closed, we will delete your personal information, as laid out below:
Our services are restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service.
We process the personal information of our job candidates, contractors and vendor representatives, as part of our recruitment and talent management operations and our management of the services that contractors and vendors provide to us. If you are a job candidate, contractor or vendor representative of Elephant Call, certain relevant terms of this Privacy Policy apply to our processing of your personal information, including the sections of this Privacy Policy that discuss the entity that is responsible for the processing of your personal information, transfers of personal information, rights you may have under applicable law, how to contact us and California-specific information. If you are a job applicant, the personal information we process about you may vary depending on the job you seek but typically includes what you provide to us as part of your job application as well as professional qualifications, background and reference information that recruiters or other third parties share with us. We use this information to support the recruitment process, which may lead to an employment contract. For contractors and vendor representatives, we may process identification information and work-related information, as necessary to manage our relationship with you and your employer, which is necessary for the performance of the services agreement, and to establish, exercise or defend potential legal claims. We may share personal information with service providers that assist us with recruitment and technical data processing operations (for instance if you have a business relationship with employees of an affiliate). We keep your personal information only as long as necessary for those purposes.
Because we’re always looking for new and innovative ways to help you build meaningful connections and strive on making sure explanations about our data practices remain up-to-date, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
If you have questions about this Privacy Policy, you have different options below:
Online: Through our "contact us" page
By post:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
Online: Through our "contact us" page
By post:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
Online: Through our "contact us" page
By post:
Elephant Call
1365 W Vaughn Ave
Gilbert, AZ 85233
United States of America
This California section supplements the Privacy Policy. and applies solely to California consumers (excluding our personnel). The Table below describes how we process California consumers’ personal information (excluding our personnel), based on definitions laid out in the California Consumer Privacy Act ("CCPA").
Not all of the items listed in the Table below are relevant to you. For example, we do not collect Social Security numbers from our users, but we may collect this data in the course of evaluating a job applicant.
Categories of personal information collected over the 12-month period prior to the effective date of our Privacy Policy
Note: The categories of data below stem from a statutory list set forth under the CCPA. Sources of collection over the 12-month period prior to the effective date of our Privacy Policy Categories of third parties with whom the business shared or disclosed the personal information for a business purpose over the 12-month period prior to the effective date of our Privacy Policy Business or commercial purposes for which the personal information was collected over the 12-month period prior to the effective date of our Privacy Policy (in addition to the purposes listed in the Privacy Policy) Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers
• From you (for instance if you create an account or apply for a position at our company)
• From social media networks (for example if you log into our service through an account you have on a social media network)
• From partners (for example, where our ads promoting our services are published on a partner's website or where a partner or consumer reporting agency shares with us information about bad actors)
• From our affiliated companies (notably for anti-fraud and safety purposes)
• Other users as part of the general operation of the service
• Others, upon the instruction of a user using a profile sharing functionality
• Our affiliates (in particular to prevent, detect and fight fraud or other illegal or unauthorized activities under our Terms)
• Our payment service providers and fraud vendors (e.g., for anti-fraud purposes and to fight against other illegal activities)
• Joint marketing partners
• Other vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein
• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services
• Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
• Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
• Debugging to identify and repair errors that impair existing intended functionality
• undertaking internal research for technological development and demonstration
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
• managing our career opportunities
• establishing and managing our relationships with our vendors and consultants Signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, other financial information, and medical information
• From you (for instance if you create an account or apply for a position at our company)
• From our affiliated companies (notably for anti-fraud and safety purposes) Characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, citizenship status, and military and veteran status
• From you (for instance if you create an account or apply for a position at our company)
• From consumer reporting agencies if they share with us information about bad actors)
• From social media networks (for example if you log into our service through an account you have on a social media network)
• From our affiliated companies (notably for anti-fraud and safety purposes) Commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• From you (if you purchase something from us)
• Our payment service providers and fraud vendors (e.g., for anti-fraud purposes and to fight against other illegal activities)
• Other vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein Biometric information
• From you (if you use our photo verification feature)
• Vendors and professional services organizations who assist us in relation to the operation of the feature Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• From you (for example, logs generated as you use our services)
• From users of our services (for instance through other users' interactions with you)
• From advertising partners (for example, where our ads promoting our services are published on a partner's website)
• Vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein Geolocation data
• From you (if you consent that we collect and use your geolocation as you use our services)
• Vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein Audio, electronic, visual, and similar information
• From you (for instance the photo(s) you upload when you create an account with us)
• From social media networks (for example if you upload photos from one of your accounts on a social media network)
• From consumer reporting agencies if they share with us information about bad actors
• From our affiliated companies (notably for anti-fraud and safety purposes)
• Other users as part of the general operation of the service
• Others, upon the instruction of a user using a profile sharing functionality
• Our affiliates (in particular to prevent, detect and fight fraud or other illegal or unauthorized activities under our Terms)
• Joint marketing partners
• Other vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein Professional or employment-related information
• From you (for instance if you apply for a position at or provide services to our company or if you say who your employer is in your profile)
• From others (for instance from people who may be working with you as you provide services to us or who may participate to the hiring process)
• Other users as part of the general operation of the service
• Others, upon the instruction of a user using a profile sharing functionality
• Other vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein Inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Created from data in your profile
• Vendors and professional services organizations who assist us in relation to the business or commercial purposes laid out herein
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